Where can you ship to?
We are proud to say that we can ship to anywhere in the World!
We have a network of production partners spanning more than 10 countries. This enables us to ship any to any country.
What shipping or courier options are there?
There may be different shipping and courier options available depending on the country and product type.
What different shipping options do you support?
We have four different shipping options; each increasing in price and speed:
- Budget
- Standard
- Express
- Overnight
Budget shipping has slower delivery times than standard shipping and is typically sent using an untracked service (although all US orders are tracked). Standard shipping may be tracked or untracked, depending on destination.
Express shipping is typically with a courier, which means it is tracked and will be a fast, premium service.
Overnight is only available in the UK & USA and availability depends on the product type ordered.
We attempt to have at least budget and standard shipping option available for all INKSY products.
Do orders ship with tracking?
Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. Generally budget shipping is untracked and express is tracked (you can check the shipping service when you place the order).
To track your order we provide you with an email and tracking link when your product ships.
INKSY dispatch times
Dispatch times vary between different product types and country.
Most of our products will be dispatched within 1-4 days.
Prints, framed prints and canvases – typically shipping within 24-48 hours.
How much will it cost to ship my order?
Delivery costs vary depending on the product and destination. We strive to keep delivery costs as low as possible.
How does pricing work when shipping multiple items?
Our shipping models typically have a column that shows the costs for including additional items. And many of our rolled prints are all flat rated for shipping, regardless of the quantities ordered.
When products are coming from multiple production facilities then the individual shipping costs will be combined.
Why hasn’t my order been delivered yet?
All items have estimated delivery times to give you an idea of how long it typically takes to deliver.
Factors which could delay delivery times include:
- Mistyped or incorrectly formatted address
- Customs and import restrictions
- Failed delivery attempts (i.e. no one home to receive the order)
- Postal strikes
- Other adverse conditions (such as storms and natural disasters)
If there is a protracted delay with your order then our customer support team will get in touch.
In the unlikely event that an order is not received within 30 days of ordering, we’ll be more than happy to send a replacement.
Just let us know at support@inksy.art and we’ll make the arrangements on your behalf.
Please note: we cannot offer free replacements for orders not received due to an incorrect address.
What happens if a product is damaged in transit?
We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.
Where will my order be shipped from?
We use the fulfilment centre nearest to you for printing, packing and shipping, resulting in shorter shipping distances, faster delivery times and less environmental impact.